Privacy Policy
Effective Date: August 1, 2026
At Understory Mental Health Collective, your privacy is important to us. This Privacy Policy explains what information may be collected through this website, how it is used, and the choices you have regarding your information.
Information We Collect
If you contact us through this website, we may collect information you voluntarily provide, including your name, pronouns, email address, phone number, and any information you choose to include in your message.
We may also collect limited technical information automatically, such as your IP address, browser type, device information, and pages visited, through website analytics or cookies.
How We Use Your Information
Information collected through this website may be used to:
Respond to inquiries or consultation requests
Schedule appointments or provide requested services
Improve website performance and user experience
Maintain the security and functionality of the website
Comply with applicable legal or ethical obligations
We do not sell or rent your personal information to third parties.
Cookies & Analytics
This website may use cookies or similar technologies to improve your browsing experience and understand how visitors use the site. Analytics services, such as Google Analytics, may collect anonymous information about website traffic and usage.
You can disable cookies through your browser settings at any time, although doing so may affect certain website features.
Third-Party Services
This website may include links to third-party services, including appointment scheduling platforms, secure client portals, payment processors, social media platforms, or other external websites. Once you leave this website, those services are governed by their own privacy policies.
Email & Contact Forms
Please avoid sending confidential or sensitive health information through this website's contact form or by email. While reasonable safeguards are used, email and web forms cannot be guaranteed to be completely secure.
Submitting a contact form or email does not establish a therapist-client relationship.
HIPAA Notice
This Privacy Policy applies only to information collected through this website.
If you become a client of Understory Mental Health Collective, your protected health information is governed by our HIPAA Notice of Privacy Practices within the EHR software we use called Simple Practice. This separate notice of privacy practices will be provided during the intake process.
Data Security
Reasonable administrative, technical, and physical safeguards are used to help protect information collected through this website. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Children's Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have questions about this Privacy Policy, please contact:
Understory Mental Health Collective
Through the contact information provided on this website.